Support
Although we try to make our products simple to use and as solid as possible, we cannot fully exclude the occurence of problems during setup or operation. The following pages are a collection of problems or misunderstandings that might come up when using our incubation systems. Please check the FAQs before contacting us directly to find out if we already offer a solution for your problem.
In our download area you find a description and the latest version of the Software “IRC – Incubation Remote Control” which can be used to record all vital parameters (temperature and CO2-concentration) of your incubation experiments when working with the Tempcontrol 37-2 digital, the CTI-Controller 3700 digital, the CO2-Controller or Incubation System O2-CO2-°C.
Frequently Asked Questions (FAQs)
Find answers to frequently asked questions about our products including troubleshooting tips:
Go to the general incubation FAQs
Go to the product specific FAQs
Further Email Support
Your problem is not solved or your device not mentioned in the FAQ pages? Then please contact us via email.
We would like you to give us as much as possible of the information listed below to get a specific reply from one of our experts.
| Email address: | support@pecon.biz |
| Information needed: |
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